Last Updated: 22 July 2026

Introduction

Annandale Design (UK) Limited (“Annandale Design”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Annandale Design (UK) Limited

Registered Office:
Annandale
Kilmarnock
Ayrshire
KA1 2RS

Email: enquiries@annandaledesign.co.uk

Telephone: 01563 521579

What Information We Collect

Depending on how you interact with us, we may collect:

Information you provide

• Name
• Company name
• Email address
• Telephone number
• Postal address
• Details about your project or enquiry
• Any information you include when contacting us

Technical information

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referring website
• Cookie information

This information helps us improve our website and understand how visitors use it.

How We Use Your Information

We use your personal information to:

• Respond to enquiries
• Provide quotations
• Deliver our products and services
• Manage customer relationships
• Communicate regarding projects
• Improve our website and services
• Send marketing communications where you have agreed to receive them
• Comply with legal and regulatory obligations

Lawful Basis for Processing

Under the UK GDPR, we process personal information using one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

Marketing Communications

If you subscribe to our newsletter or choose to receive marketing communications, we may send updates about:

• Company news
• Completed projects
• Industry insights
• Services
• Events

You can unsubscribe at any time using the link in our emails or by contacting us.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

• IT support providers
• Website hosting providers
• Email service providers
• Professional advisers
• Regulatory authorities where required by law

All third parties are required to keep your information secure and only process it on our instructions.

Data Security

We take appropriate technical and organisational measures to protect your personal information from:

• Loss
• Unauthorised access
• Misuse
• Alteration
• Disclosure

Although we work to protect your information, no method of internet transmission is completely secure.

How Long We Keep Your Information

We only retain personal information for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection legislation, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict processing
• Object to processing
• Request transfer of your data where applicable
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Annandale Design (UK) Limited

Annandale
Kilmarnock
Ayrshire
KA1 2RS

Email: enquiries@annandaledesign.co.uk

Telephone: 01563 521579